Our Services
  • Trucking
  • Air Fright
  • Ship Freight
  • Rail Freight
  • Warehousing
  • Customs Brokerage
  • Last-Mile Delivery
  • Project Cargo
Contact Us
100 S Main St, New York, NY
contact@pacifictrailshipping.com

FAQ

  • What services do you offer?
    At PacificTrailShipping, we provide a full range of logistics and cargo solutions, including air freight, sea freight, land transportation, warehousing, customs clearance, and door-to-door delivery. We handle both personal and commercial shipments efficiently and securely.
    How do I get started to get service?
    Getting started is simple! You can request a quote or schedule a pickup directly from our website, call our customer service line, or visit any of our offices. Once we receive your shipment details, our team will guide you through the entire process from documentation to delivery.
    Do you handle international shipments?
    Yes, we do. PacificTrailShipping specializes in international shipping, offering reliable global freight forwarding solutions to and from major destinations worldwide.
    What is included in the shipping process?
    Our shipping process includes:
    • Pickup or drop-off of your goods
    • Careful packaging and labeling
    • Customs documentation and clearance
    • Secure transportation by air, sea, or land
    • Real-time tracking updates
    • Safe delivery to the final destination
    How long does shipping usually take?
    Delivery time depends on the shipping method and destination:
    • Air Freight: 2–7 business days
    • Sea Freight: 7–30 business days
    • Domestic Ground Shipping: 1–5 business days
    Our team will provide an estimated delivery time once your shipment is booked.
    Do you provide packaging services?
    Yes, we do. We offer professional packaging services to ensure your items are well-protected during transit. We use high-quality materials and follow international shipping standards for all packaging types.
    Can I ship hazardous materials?
    Yes, but with restrictions. PacificTrailShipping can handle certain classes of hazardous materials in compliance with international safety regulations. Please contact our support team with details about your cargo to confirm eligibility and requirements
    Do you offer door-to-door delivery?
    Absolutely! Our door-to-door delivery service ensures your shipment is picked up from your location and delivered right to the recipient’s doorstep — convenient, secure, and hassle-free.
    What items are restricted from shipping?
    Items prohibited or restricted for shipping include:
    • Explosives and flammable materials
    • Illegal drugs or substances
    • Firearms and ammunition (without proper permits)
    • Perishable goods (without proper packaging)
    • Currency and negotiable instruments
    • Hazardous waste or toxic chemicals
    Please contact us for a full list of restricted items before shipping.
    Do you provide insurance for shipments?
    Yes. We offer shipment insurance to protect your goods against loss, damage, or theft during transit. Our team can help you choose the right coverage option based on your shipment’s value and type.